Shipping and Delivery Policy

Shipping and Delivery Policy <p data-start="32" data-end="199">At <strong data-start="35" data-end="55">Viora Collective</strong>, we aim to ensure that your orders are processed and delivered safely and efficiently. Please review the following shipping and delivery terms:</p><ul data-start="201" data-end="2164"><li data-section-id="1dlmibo" data-start="201" data-end="372"><strong data-start="203" data-end="223">Domestic Orders:</strong> Orders within India are shipped through registered domestic courier services and/or India Post, depending on the delivery location and availability.</li><li data-section-id="160rrcu" data-start="374" data-end="563"><strong data-start="376" data-end="401">International Orders:</strong> International orders are shipped through registered international courier services and/or international postal services, subject to availability and destination.</li><li data-section-id="1k56yd0" data-start="565" data-end="792"><strong data-start="567" data-end="588">Order Processing:</strong> Orders are generally processed and dispatched within <strong data-start="642" data-end="654">0–7 days</strong> from the date of order confirmation and successful payment, unless a different delivery timeline is communicated at the time of purchase.</li><li data-section-id="orh51f" data-start="794" data-end="1024"><strong data-start="796" data-end="819">Delivery Timelines:</strong> Estimated delivery dates are provided for guidance and may vary depending on the destination, courier service, postal authorities, weather conditions, holidays, and other circumstances beyond our control.</li><li data-section-id="z57c95" data-start="1026" data-end="1362"><strong data-start="1028" data-end="1048">Delivery Delays:</strong> Viora Collective is not responsible for delays caused by courier companies, postal authorities, customs procedures, natural events, or other circumstances beyond our reasonable control. We are responsible for handing over the shipment to the selected courier or postal service within the stated processing period.</li><li data-section-id="hr8iun" data-start="1364" data-end="1603"><strong data-start="1366" data-end="1387">Delivery Address:</strong> All orders will be delivered to the shipping address provided by the customer at the time of placing the order. Customers are responsible for ensuring that the delivery information provided is accurate and complete.</li><li data-section-id="1u41a26" data-start="1605" data-end="1777"><strong data-start="1607" data-end="1633">Delivery Confirmation:</strong> Where applicable, order and delivery-related updates may be sent to the email address or phone number provided during checkout or registration.</li><li data-section-id="1l6gxh3" data-start="1779" data-end="2015"><strong data-start="1781" data-end="1816">International Duties and Taxes:</strong> For international orders, any applicable customs duties, import taxes, or other destination-country charges may be the responsibility of the customer unless otherwise stated at the time of purchase.</li><li data-section-id="hti3fq" data-start="2017" data-end="2164"><strong data-start="2019" data-end="2040">Customer Support:</strong> If you experience any issues with your order or delivery, please contact our Customer Support Team with your order details.</li></ul><p data-start="2166" data-end="2262" data-is-last-node="" data-is-only-node=""><strong data-start="2166" data-end="2186">Viora Collective</strong><br data-start="2186" data-end="2189" /><strong data-start="2189" data-end="2199">Email:</strong> <a href="mailto:support@vioracollective.com" rel="noopener" data-start="2200" data-end="2227">support@vioracollective.com</a><br data-start="2227" data-end="2230" data-is-only-node="" /><strong data-start="2230" data-end="2242">Website:</strong> vioracollective.com</p>